FAQs

Frequently Asked Questions

Have A Question? Find The Answer With Our FAQ

  • How long does it take to install a widget?

    1-2 hours installation when you purchased from 8:00 am PHT - 5:00 pm PHT. 12-24 hours when you purchased during weekend.

  • How many widget revisions do you offer?

    We offer unlimited revisions to our widgets as long as the revisions are to fix bugs only. Additional features are not included.

  • Do I need to provide my main Duda account?

    No. You can just provide a team member account that has access to widget builder.

  • What are my rights to the widget?

    When you buy a widget, you have the rights to use that widget in any of your websites as long as it is within your account's dashboard where the widget was installed. The widget is for use only. You do not have the the rights to sell or give the widget to others.

  • Can I refund my money?

    Yes, your money is fully refundable as long as the widget is not yet installed in your Duda account's widget builder.

  • What are the requirements to install the widget?

    We only need a Duda account that has access to widget builder. If the widget that you are going to buy requires API access, the duda account should have access to Duda API and you will be providing your own Duda API key.

  • Are you going to add the widget directly to my website?

    No. We will only install it inside the widget builder and publish it. After publishing the widget, you can add it to your website and customize it on your own.

  • Can you create a customize Duda widget for me?

    Yes. We can build a new Duda custom widget for you. You only need to contact us via our contact form to provide your ideas and goals for your widget.

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